What are the delivery charges?
Delivery charge varies with each seller. Sellers incur relatively higher shipping costs on low-value items. In such cases, charging a nominal delivery charge helps them offset logistics costs. Please check your order summary to understand the delivery charges for individual products.
Why does the delivery date not correspond to the delivery timeline of business days?
It is possible that the seller or our courier partners have a holiday between the day you placed your order and the date of delivery, which is based on the timelines shown on the product page. In this case, we add a day to the estimated date. Some courier partners and sellers do not work on Sundays, and this is factored into the delivery dates.
What is the estimated delivery time?
Sellers generally procure and ship the items within the time specified. Business days exclude public holidays and Sundays. Estimated delivery time depends on certain factors such as:
Flexim Agro strives to deliver all orders at the earliest within 2–6 business days. However, due to unforeseen circumstances beyond our control, some orders may get delayed. Regardless of the reasons for the delay in order fulfillment, Flexim Agro shall, in no way, be responsible for any direct or incidental losses suffered by the buyer on account of delayed delivery against an order.
Are there any hidden costs (sales tax, octroi, etc.) on items sold by sellers on Flexim Agro?
There are no hidden charges when you make a purchase on Flexim Agro. List prices are final and all-inclusive. The price you see on the product page is exactly what you pay. Delivery charges are not hidden charges and are charged (if at all) extra depending on the seller’s shipping policy.
Why does the estimated delivery time vary for each seller?
Delivery times are contingent on product availability, geographic location of the seller, geographic location of the buyer (shipping destination), and the courier partner’s time-to-deliver in your location. Please enter your default PIN code on the product page to know more accurate delivery times on the product page itself.
Seller does not/cannot ship to my area. Why?
Please enter your PIN code on the product page to know whether the product can be delivered to your location. If you haven’t provided your PIN code until the checkout stage, the PIN code in your shipping address will be used to check for serviceability.
Whether your location can be serviced or not depends on:
At times, sellers prefer not to ship to certain locations. This is entirely at their discretion.
I did not receive my order but got a delivery confirmation SMS/Email.
In case the product was not delivered and you received a delivery confirmation email/SMS, report the issue within 7 days from the date of delivery confirmation for the seller to investigate.
As of now, Flexim Agro doesn’t deliver items internationally.
You will be able to make your purchases on our site from anywhere in the world with credit/debit cards issued in India, but please ensure the delivery address is within India.
